Information about visa delivery methods

If you choose this delivery method, please follow these steps:
1. Order the visa(s) online or at Rustravel Ltd’s office.
2. Print, fill in and sign all the necessary applications and other documents.
3. Bring passport(s), photographs, visa application(s), and any other necessary documents to Rustravel Ltd’s office in Helsinki or Tampere.

Visa(s) issuance date(s) will be announced during your visit to the office.
When picking up documents from the office, please be ready to present your identification (driving license or other photo ID).

Our offices provide the photographs required for visas as an additional service.
If you would like to pick up the visa(s) and passport(s) from our other office, please notify our staff when submitting the documents.

Many of the R-kioski and K-Market convenience stores act as service points.

The price includes transportation of documents from the client to Rustravel Ltd and back to the client. The maximum amount of documents is 10 visa applications and passports per shipment.

If you choose this delivery method, please follow these steps:
1. Order the visa(s) online, select the most suitable Matkahuolto service point during the checkout and proceed to pay your reservation.
2. Print, fill in and sign all the necessary applications and other documents.
3. Take the documents to the selected Matkahuolto service point.
4. Pack passport(s), photographs, visa application(s), and any other necessary documents carefully in a Matkahuolto document envelope, which is available in the service point, at Matkahuolto display stand and included in the parcel service price. Staff will gladly assist you.
5. Send the package using the Rustravel Ltd return code 9531780

After the visa(s) have been issued, the passport(s) with visa(s) will be sent to you.
You will receive a delivery notice as a text message (SMS). When picking up the document package from the Matkahuolto service point you have selected, please be ready to present your identification (driving license or other photo ID).
The package will only be handed over to the person responsible for the reservation.

Estimated delivery time: 1-2 work days each way.

The selection of Matkahuolto service points provided upon checkout is determined by the postal code of the person responsible for the reservation.
The delivery notice is sent using the phone number of the person responsible for the reservation.
If documents have to be sent to multiple addresses, please make separate reservations for each address.
For delivery outside of Finland, please choose another delivery method.

The price includes postal delivery of documents from Rustravel Ltd to the client. The maximum amount of documents is 10 visa applications and passports per shipment.

If you choose this delivery method, please follow these steps:
1. Order the visa(s) online.
2. Print, fill in and sign all the necessary applications and other documents.
3. Pack passport(s), photographs, visa application(s), and any other necessary documents in accordance with packing instructions of the document delivery service chosen.
4. Send the document package using the chosen delivery service to
Rustravel Oy Ltd
P.O. Box 42
FI-00131 Helsinki
Finland

After the visa(s) have been issued, the passport(s) with visa(s) will be sent to you by Posti Exprès letter.

Estimated delivery time:
- Nordic countries 2-3 work days
- rest of Europe 2-5 work days

The estimates do not include the time required for possible customs clearance.
If documents have to be sent to multiple addresses, please make separate reservations for each address.

The price includes courier delivery of documents from Rustravel Ltd to the client.

If you choose this delivery method, please follow these steps:
1. Order the visa(s) online or at Rustravel Ltd’s office.
2. Print, fill in and sign all the necessary applications and other documents.
3. Bring passport(s), photograph(s), visa application(s), and any other necessary documents to Rustravel Ltd’s office in Helsinki.

After the visa(s) have been issued, courier will deliver the passport(s) with visa(s) to the agreed address in Helsinki, Espoo or Vantaa.

Delivery time: within one work day.

Our offices provide the photographs required for visas as an additional service.
If documents have to be sent to multiple addresses, please make separate reservations for each address.

The price includes courier delivery of documents from Rustravel Ltd to Helsinki airport.

If you choose this delivery method, please follow these steps:
1. Order the visa(s) online or at Rustravel Ltd’s office.
2. Print, fill in and sign all the necessary applications and other documents.
3. Bring passport(s), photograph(s), visa application(s), and any other necessary documents to Rustravel Ltd’s office in Helsinki.

After the visa(s) have been issued, courier will deliver the passport(s) with visa(s) toAirpro Travel Service 24h, located in Helsinki Airport T2 (Terminal 2), P-floor, before security.

Delivery time: within one work day.

Our offices provide the photographs required for visas as an additional service.

If you are located outside of Europe, represent a corporate client with special delivery requirements or if the above-mentioned delivery methods are not suitable for you for some other reason, we offer a wide range of delivery options including worldwide shipping and courier delivery with DHL, UPS, FedEx, HRX and other services.
Please contact us to request delivery.

Our staff members will thoroughly answer your questions or connect you further to an expert on your particular issue. We are well-known for our friendly customer service and for paying attention to the needs of our clients.
The quickest way to contact us is by calling +358 9 611 520 or sending an email to us at info@rustravel.fi. If you are in Finland, welcome to visit our offices in Helsinki or Tampere.